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Protect your brand from poor customer support experiences

Automate call monitoring for your business and get alerts when service falls below your standards.

Start a free trial See how it works

Integrates with:

Aircall logo Dialpad logo
Chatwarden call review screenshot

Stay on top of every customer call

Chatwarden listens to every call and alerts you at the first sign of compliance issues, unresolved problems or unhappy customers.

24/7 monitoring

We listen, so you don't have to.

Instant alerts

Get notified when something needs your attention.

Smarter coaching

Give your team feedback that makes a difference.

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How Chatwarden works

Get automated call monitoring that detects customer support issues and helps you improve your team's performance.

1

Define your call standards

Upload your call scripts, key procedures, or checklists. Chatwarden uses these as the benchmark for reviewing calls.

  • Customize to your specific business needs
  • Ensure compliance with your protocols
Teach Chatwarden about your business
Connect your phone system
2

Connect your phone system

Integrate Chatwarden with Aircall or Dialpad with a few clicks.

  • Simple one-click integrations
  • No technical expertise required
3

Enable automatic call review

We listen to every call, flag urgent issues, and suggest feedback for your team.

  • Immediate post-call analysis
  • Actionable insights for team improvement
Enable automatic call review

Simple, transparent pricing

Choose the plan that's right for your business.

Basic Plan

Great for startups and small teams getting started.

$100 /mo

2,000 minutes included

  • Call transcription
  • Call analysis
  • Call feedback
  • Manager alerts
  • Call center performance dashboard
  • Speaker labeling
  • Call tagging
  • Custom instructions for call analysis
Start a free trial
Most popular

Standard Plan

Perfect for small businesses and individual professionals.

$200 /mo

4,000 minutes included

  • Call transcription
  • Call analysis
  • Call feedback
  • Manager alerts
  • Call center performance dashboard
  • Speaker labeling
  • Call tagging
  • Custom instructions for call analysis
Start a free trial

Call Center Plan

Ideal for growing teams with moderate call volume.

$400 /mo

8,000 minutes included

  • Call transcription
  • Call analysis
  • Call feedback
  • Manager alerts
  • Call center performance dashboard
  • Speaker labeling
  • Call tagging
  • Custom instructions for call analysis
Start a free trial

Enterprise Plan

Advanced solution for high-volume call centers.

Custom Pricing

Contact sales

  • Call transcription
  • Call analysis
  • Call feedback
  • Manager alerts
  • Call center performance dashboard
  • Speaker labeling
  • Call tagging
  • Custom instructions for call analysis
Contact sales

All prices are in USD. VAT is not included.

Get started in 3 easy steps

Setting up Chatwarden is quick and simple. You'll be up and running in minutes.

1

Create a free account

Sign up for Chatwarden (no credit card needed).

2

Upload your materials

Upload your SOPs and call scripts.

3

Connect your phone system

Connect your phone system. Chatwarden handles the rest.

Sign up now

Frequently asked questions

Everything you need to know about Chatwarden

Can I sign up for a trial?
Absolutely. As soon as you sign up, you'll start with $100 in credit, which is about 5 hours of calls. No credit card is required to get started, and you can pause or cancel anytime.

Is there a long-term commitment?
No. After your free credit is used, Chatwarden costs $0.10 per minute for calls it processes. There are no contracts, so you can stop anytime.

Does Chatwarden use my call scripts?
Yes, upload your scripts so that Chatwarden can reference them when preparing feedback for your team.

Is the feedback real-time or post-call?
Currently, Chatwarden provides immediate post-call feedback. As soon as a conversation ends, we transcribe and analyze it. If there's an urgent issue, you'll get an alert via email.